RETURN POLICY: Online credit card ticket sales are non-refundable due to limited seating on the trolley. The trolley has limited seating so reserving tickets without a genuine commitment to attend is not allowed. Management reserves the right to change the scheduled tour times if necessary to accommodate more guests and to better service our customers and also to consolidate tours as well. Customers will be notified at least 2 hours in advance if this is deemed necessary and appropriate.  Seating will also be sold via cash at the door on a first come first served basis.  Seating at the door,  if not prepaid, however, can not be guaranteed. Likewise, deposits for private parties, weddings, etc...are non-refundable. Deposits secure the date so that others may not utilize the vehicle during your commissioned time, and we have to turn away business to accommodate this for your venue.

Returns Policy

Privacy Policy

​​Boise Trolley Tours

Effective: January 1st, 2016
Our Commitment To Privacy
Your privacy is important to us. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available on our homepage and at every point where personally identifiable information may be requested.

The Information We Collect:

This notice applies to all information collected or submitted on the Boise Trolley Tours website. On some pages, you can order products, make requests, and register to receive materials. The types of personal information collected at these pages are:
Email address 
Phone number 
Credit/Debit Card Information 

On some pages, you can submit information about other people. For example, if you order a gift online and want it sent directly to the recipient, you will need to submit the recipient's address. In this circumstance, the types of personal information collected are:

Phone Number 

The Way We Use Information:

We use the information you provide about yourself or about someone else when placing an order only to complete that order. We do not share this information with outside parties except to the extent necessary to complete the order.

We offer gift-certificates  by which you can personalize a product you order for another person. Information you provide to us to create a gift-card is only used for that purpose, and it is only disclosed to the person receiving the gift.

We use return email addresses to answer the email we receive. Such addresses are not used for any other purpose and are not shared with outside parties.

You can register with our website if you would like to receive information  as well as updates on our new products and services. Information you submit on our website will not be used for this purpose unless you fill out the registration form.

Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.

Our Commitment To Data Security

To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

Our Commitment To Children's Privacy:

Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information at our website from those we actually know are under 13, and no part of our website is structured to attract anyone under 13.